FREQUENTLY ASKED QUESTIONS
Welcome to www.kuhold.com (hereinafter referred to as the “Website”). To ensure that you have the best experience when using this Website, please read the following terms and conditions carefully. These terms are designed to answer common questions and regulations that you may encounter when using this Website.
- FAQ
●How do I place an order?
You can browse our website, select the products you like, click “Add to Cart”, and then follow the prompts to complete the checkout process.
●How do I pay?
We support a variety of payment methods, including credit cards, debit cards, and PayPal. All payment information is processed using secure encryption technology.
●When will my order be shipped?
Once your order is confirmed and the payment is successful, we will process it as soon as possible and ship it within 2 business days. You will receive a confirmation email with your tracking information.
How do I return or exchange a product?
Please refer to our Return and Exchange Policy. You can apply for a return or exchange within 30 days after receiving the product. The contact information is goldengate@kuhold.com. - Customer Service Support
If you encounter other problems when using this website or products, our customer service team is here to help you. You can contact us in the following ways:
●Email: goldengate@kuhold.com - User Feedback
We welcome and encourage all users to provide feedback, including opinions on products and services. When you submit feedback, please ensure that you comply with relevant laws and regulations and declare that you own the copyright or rights to the feedback. www.kuhold.com reserves the right to use user feedback on the website. - Modification of Terms
www.kuhold.com reserves the right to modify the terms of this question at any time and will publish the updated version on this website. Please check these terms regularly to ensure that you are aware of the latest information. - Contact Us
If you do not find the answer to your question in these terms, or if you have other questions, please feel free to contact us by email:
●Email: goldengate@kuhold.com
Thank you for choosing www.kuhold.com and wish you a happy shopping!